Empower Your Salesforce Career with SpiritSofts: Enroll in the Best Salesforce Administrator Certification Training. Unlock the full potential of Salesforce as an expert administrator with our comprehensive training program. Led by industry professionals, gain hands-on experience, master the platform’s core functionalities, and prepare for the Salesforce Administrator Certification exam. Join SpiritSofts and embark on a transformative journey towards becoming a certified Salesforce Administrator and open doors to exciting career opportunities!
- 20 hours of Instructor Training Classes
- Comprehensive Curriculum: Our training program covers all essential aspects of Salesforce administration, ensuring a thorough understanding of the platform’s functionalities and features.
- Hands-on Learning: Gain practical experience through hands-on exercises, real-world projects, and interactive sessions, preparing you for real-life scenarios.
- Expert Instructors: Learn from industry-experienced instructors who are certified Salesforce experts, providing valuable insights and guidance throughout your training journey.
- Customized Training: We offer flexible training options tailored to your learning pace and preferences, ensuring an optimized learning experience.
- Certification Guidance: Receive guidance and support to prepare for the Salesforce Administrator Certification exam, increasing your chances of success.
- Career Assistance: Benefit from post-training career assistance, including resume building, interview preparation, and job placement support.
- Industry-Relevant Scenarios: Practice in a simulated Salesforce environment, dealing with practical business scenarios to enhance your problem-solving skills.
- Lifetime Access to Learning Materials: Access our training materials and resources even after completing the course, enabling continuous learning and skill refinement.
- Collaborative Learning Environment: Interact with fellow learners, collaborate on projects, and engage in discussions to foster a supportive learning community.
- Flexible Learning Modes: Choose from instructor-led online classes or in-person training, catering to diverse learning preferences and geographic locations.
A Salesforce Admin is a skilled professional who configures, customizes, and manages the Salesforce platform to optimize business processes, enhance productivity, and drive growth. Their expertise ensures seamless operations, data integrity, and user adoption, making them indispensable for businesses leveraging Salesforce for success.
Salesforce Admin Training course content
Introduction to CRM:
- Introduction to Cloud Computing & Salesforce.com
- Cloud Computing – Overview
- What is Software-as-a-Service (SAAS)?
- What is Platform-as-a-Service (PAAS)?
- What is Infrastructure-as-a-Service (IAAS)?
What is Salesforce.com?
- Salesforce.com CRM Editions
- Salesforce Architecture – Cloud Computing is a Better Model Multi-tenant
- Salesforce Editions / Pricing
Salesforce.com Navigation – Overview:
- Salesforce Certifications
- Certified Force.com Developer(401)
- Certified Administration (201)
- Certified Advanced Force.com Developer(501), etc.,
- Database Model – Object Creation
- Salesforce Building Blocks
- Standard Objects
- Create custom Objects
- CRM functionality in Salesforce and use of standard objects
- Custom Objects Vs. Standard Objects
- Create custom Fields
- Create custom Tabs
Types of Tab:
- Standard Objects – Account, Contacts, Leads, Campaigns, Opportunities etc.,
- Custom object Tabs
- Web Tabs
- Visual force Tabs
- Field Creation and its Relationships a. Different Data types
- Standard Data types : Text, Email, Number, Currency, URL, Text Area.
- Storage Limitations
- Read only Data types:
- Auto Number, Formula and Rollup summary
- Rollup summary Operations
- Sum(), Min(), Max() and Count
Relational Data types:
- Lookup Vs. Master – Detail Relationship
- Required, External Id, Default Value and Unique fields
- Salesforce Application elements: Home Page, Tabs, Tab Home Pages, Detail Page, Side Bar, Apps, Record
- Defining Page layouts
- Field order changes
- Adding custom buttons and links
- Defining required and read only fields
- Adding related list
- To create and maintain record types for your organization.
- Display different page layouts and picklist values based on record types.
- Uses of Record Types
- Controlling field/Dependent field?
- Making dependent pick list fields
- Defining Salesforce Data Validation
- Creating Custom Validation Rules
- Validation Vs. Trigger
- Define workflow
- Create Email template
- Set up workflow rules
- Set up workflow actions
Workflow Approval process:
- Plan approvals using workflow
- Use the approval wizard – standard vs. jump start
- Create workflow approvals
- Import Wizard Vs Data Loader
- Importing Overview
- Exporting Overview Import custom object records using the Data Loader
- Use mass delete Use storage
- Managing Personal Information
- Password Reset
- User Management Overview
- Roles, Users, Profiles & Sharing
Users, Roles and Profiles:
- Creating Users
- User Licenses Overview
- Understanding Record Ownership and Access
- Role Hierarchy
- Overview and different profiles
- User Permissions
- Managing the Users
- Set Organization Wide Defaults (OWD)
- Object-level Security
- Field-level Security
- Record-level Security
- Sharing Rules
- Define Sharing rules
- Discuss about types of sharing rules
Reports & Dashboards
- Installing an App
- Uninstalling an App