SAP CRM Online Training

SAP CRM Online Training

Enroll for Expert Level Online SAP CRM Training By Spiritsofts.
Learn SAP CRM Training with certified Experts Updated Course Material Live Tutorial Videos Pay Fee in Installments

Enroll Today for live demo class. Attend the Demo for free & you will find Spiritsofts is the best Online Training Institute within reasonable fee, updated course material. Spiritsofts offers world class online training for professionals.

Spiritsofts is the best Training Institute to expand your skills and knowledge. We Provides the best learning Environment. Obtain all the training by our expert professionals which is having working experience from Top IT companies.

The Institute is continuously upgrading and updating along with the current industry needs. Live Interaction with Trainer. The Training in is every thing we explained based on real time scenarios,it works which we do in companies.

Experts Training sessions will absolutely help you to get in-depth knowledge on the subject.

Key FeaturesCourse ContentFAQs
 40 hours of Instructor Training Classes                            24/7 Support

 Lifetime Access to Recorded Sessions                              Practical Approach

 Real World use cases and Scenarios                                 Expert & Certified Trainers


SAP CRM Basics

  • Introduction to SAP CRM
  • SAP CRM Scope & Dynamicity
  • SAP CRM Comparison with its peers
  • CRM Functionalities
  • CRM Functionalities
  • CRM Business Processes
  • CRM Business Scenarios for different industries Role of consultants & managers involved in projects
SAP CRM Architecture
  • ECC Architecture
  • CRM Architecture ECC & CRM Connectivity
  • System Landscape
  • CRM Architecture different Systems
SAP CRM & ECC Integration – Part – 1
  • Settings needs to be maintained for integration
  • Logical systems & clients RFC users & destinations
  • CRM connectivity configuration tables
  • Sites, Publications & Subscriptions
SAP CRM & ECC Integration -Part – 2
  • Initial load & Delta load
  • Object filtering
  • Middleware settings
  • Data exchange
  • Synchronization
  • Monitoring
Master Data
  • Master Data
  • Business partner
  • Business partner relationship
  • Business partner view, type, source
  • Number ranges
  • Groupings
Organization model
  • Structure
  • Creation of Organization model
  • Maintenance of Organization model
  • Business partners-Employees & Users Attributes
  • Products creation
  • Base category
  • Set types
  • Attributes
Transaction & Item Category
  • Creation & maintenance of transaction
  • Types of transactions
  • Creation & maintenance of Item Categories
  • Item category determination
PROFILES – Part – 1
  • determination Generic rule
  • Org. data determination Responsibility rule
  • Org. data determination profile
  • Partner determination procedure Access Sequence
PROFILES – Part – 2
  • Action profile Text Profile
PROFILES – Part – 3
  • Status profile Date profile Territory Management
Pricing – Part – 1
  • Pricing basics Pricing procedures
Pricing – Part – 2
  • Pricing conditions Pricing determinations
SAP CRM Marketing – Part – 1
  • CRM Marketing basics Marketing plans & elements Segmentation
SAP CRM Marketing – Part- 2
  • Campaign Management ERMS & Response tracking
SAP CRM Sales – Part -1
  • CRM Sales basics Sales processes Lead Management
SAP CRM Sales – Part -2
  • Opportunity Management Quotation Management Sales Order Management Sales Agreements
SAP CRM Service – Part -1
  • CRM Service basics Service Process Service Contacts Service order Management
SAP CRM Service – Part -2
  • Service Request Management Service Confirmations & plans Service Level Agreements Installed base Management
SAP CRM Web UI – Part – 1
  • Business roles PCFG roles Web UI Customizations
SAP CRM Web UI – Part – 2
  • Navigation Bar Links , Logical ,Direct Logical Links , Work Centres Transaction Launcher
SAP CRM Web UI – Part – 3
  • Role Config. Key AET(Application Enhancement Tool) Interaction centre Customization & process

Project Management & System Landscape Introduction & basics Practical & real-life overview of project management Implementation projects & Support Projects Responsibilities of each consultant in a project team Do’s & Don’ts System Architecture Development system Test system Production system Transportation


Who Are The Trainers?
What If I Miss A Class?
How Will I Execute The Practical?
If I Cancel My Enrollment, Will I Get The Refund?
Will I Be Working On A Project?
Are These Classes Conducted Via Live Online Streaming?
Is There Any Offer / Discount I Can Avail?
Who Are Our Customers?


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